Privacy Policy
This Privacy Policy explains how Reefrox collects, uses, discloses, and safeguards information when you visit our website or use our services. This is a general draft provided for informational purposes and should be reviewed by a qualified professional before being relied upon as a final compliance document.
1. Who We Are
Reefrox ("we", "us", "our") provides information about AI-led copy-trading strategies through this website. For the purposes of applicable data protection law, Reefrox acts as the data controller for personal information collected through our website and related communications.
2. Information We Collect
We may collect the following categories of information when you interact with our website:
- Contact details you provide through forms, such as your name, email address, and phone number.
- Account or enquiry information you submit when requesting details about our strategies or services.
- Technical data such as IP address, browser type, device information, and pages visited, collected automatically through standard web technologies.
- Communications you send to us, including correspondence by email or contact forms.
We do not knowingly collect sensitive personal data, and we do not request such information through our forms.
3. How We Use Information
We use the information we collect for purposes that may include:
- Responding to enquiries and providing requested information about our services.
- Operating, maintaining, and improving our website and its functionality.
- Sending administrative or service-related communications where you have requested them.
- Complying with legal obligations and protecting the security of our systems.
We do not use automated decision-making or profiling that produces legal or similarly significant effects based on the information collected through this website.
4. Legal Basis for Processing
Where applicable data protection law requires a legal basis for processing, we generally rely on one or more of the following: your consent, the necessity of processing to respond to your request, our legitimate interests in operating and improving our website, or compliance with a legal obligation. The specific basis depends on the nature of the interaction and should be confirmed against the regulations applicable to your location.
5. Cookies and Similar Technologies
Our website may use cookies or similar tracking technologies to support basic functionality, remember preferences, and understand general usage patterns. You can usually control or disable cookies through your browser settings; however, doing so may affect how parts of the website function. This draft does not include a detailed cookie inventory — one should be added if cookies are implemented on the live site.
6. Sharing of Information
We do not sell personal information. We may share information with:
- Service providers who support website hosting, analytics, or communications on our behalf, under appropriate confidentiality obligations.
- Legal and regulatory authorities where disclosure is required to comply with the law, enforce our terms, or protect our rights.
- Successors in the event of a merger, acquisition, or sale of assets, subject to standard confidentiality protections.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Specific retention periods have not been defined in this general draft and should be set according to applicable requirements and internal recordkeeping needs.
8. Data Security
We use reasonable administrative, technical, and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
If personal information is transferred across borders, we aim to ensure that appropriate safeguards are in place consistent with applicable law. This section is provided as a general placeholder and should be updated to reflect the specific transfer mechanisms relevant to Reefrox's operations.
10. Your Rights
Depending on your location, you may have rights in relation to your personal information, which can include the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to certain exceptions.
- Object to or restrict certain types of processing.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a relevant supervisory authority.
To exercise any of these rights, please contact us using the details on our Contact page. We may need to verify your identity before responding to certain requests.
11. Children's Privacy
Our website and services are not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
12. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their respective privacy policies.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page, and continued use of our website after changes take effect constitutes acknowledgement of the revised policy.
14. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please reach out via the details provided on our Contact page.